Warehouses
Warehouses
Quick Summary: View the active fulfillment warehouses assigned to your account.
Overview
Warehouses shows the fulfillment locations assigned to your account. Use it to confirm each warehouse's name, address, and active status.
From the username menu, select Account Management, then Warehouses.
The page is read-only. Contact your Account Manager to add, remove, or change an assignment. Warehouses is hidden when the account has a single warehouse.
Warehouse list
| Column | Description |
|---|---|
| Name | Customer-facing warehouse name |
| City | City in the warehouse address |
| State | State or province in the warehouse address |
| Status | Current warehouse status |
| Country | Country in the warehouse address |
| Local Address | Local address text stored for the warehouse |
Only active assignments appear. Inactive or removed warehouses are omitted. An empty list means no active warehouse assignment is available.
Understanding your warehouses
Each row identifies one warehouse assigned to the account. The page does not show stock levels, storage locations, or order routing. Use Inventory and order pages for those details.
With Shopify inventory sync enabled, a mapped warehouse can refresh Shopify stock when assigned or removed. A warehouse without a Shopify location mapping does not change Shopify location stock. See Shopify Integration.
Troubleshooting
| Issue | Cause | Solution |
|---|---|---|
| Warehouses is not visible | The account has a single warehouse | Contact your Account Manager if you expect more assignments |
| No warehouses appear | No active warehouse assignment is available | Contact your Account Manager to review assignments |
| An assigned warehouse is missing | Inactive and removed assignments are omitted | Contact your Account Manager to confirm its status |
| You need to add or remove a warehouse | Client users cannot change warehouse assignments | Contact your Account Manager |
| An address looks wrong | The address shown comes from the warehouse record | Contact your Account Manager to review it |
| Shopify stock did not change after an assignment update | Inventory sync or location mapping may be missing, or refresh may be pending | Check Shopify Integration, then contact your Account Manager |