AfterShip

AfterShip Integration

Quick Summary: Connect your AfterShip account to Floship so tracking information flows through AfterShip for customer tracking and delivery notifications.

Overview

The AfterShip integration connects your AfterShip account to Floship. Once connected, tracking data from Floship is sent to AfterShip, where it powers customer tracking pages and delivery notifications.

Quick Start

  1. Log in to your AfterShip account and generate an API key (see Getting Your AfterShip API Key)
  2. Click your profile iconAccount ManagementIntegrations
  3. Click Add New Integration and select AfterShip
  4. Enter your API Key and optional Tracking URL
  5. Click Save

Before You Connect

Make sure you have:

  • An AfterShip account (sign up at aftership.com if needed)
  • Your AfterShip API key ready

Getting Your AfterShip API Key

  1. Log in to your AfterShip account
  2. Go to Settings → API
  3. Give your API key a name and click Generate
  4. Copy the generated API key

Optional: Custom Tracking URL

In the API key settings, you can set a Tracking URL to use your own tracking domain. For example:

https://floship.aftership.com/{tracking_number}

If you leave this field blank, AfterShip uses its default tracking pages.

Step-by-Step Connection

  1. Click your profile iconAccount ManagementIntegrations
  2. Click Add New Integration
  3. Select AfterShip from the platform list
  4. Enter your API Key
  5. Optionally enter a Tracking URL if you want a custom tracking domain
  6. Click Save

The integration appears in your integrations list as Active.

Tip: You can edit the API key or Tracking URL later by opening the AfterShip integration card.

Integration Settings

Setting Description
API Key Your AfterShip API key (generated from AfterShip Settings → API)
Tracking URL Custom tracking domain for your tracking pages. Leave blank to use AfterShip defaults
Status Active / Inactive — toggles the integration on or off

Troubleshooting

Issue Cause Solution
Integration shows error after saving API key is invalid or expired Regenerate your API key in AfterShip Settings → API and update it in Floship
Tracking not appearing in AfterShip Integration is Inactive or API key has changed Verify the integration is Active and the API key matches your AfterShip account
Custom tracking URL not working Format is incorrect or domain not verified Use the format https://yourdomain.aftership.com/{tracking_number} and verify the domain in AfterShip